Support Section

Websitesimple Support

Welcome to the Support Page for Websitesimple.

Our office is now closed. We re-open on Monday Morning on the 24th September.

If you are a Websitesimple Client and you are in need of assistance / have a support enquiry IMPORTANT PLEASE READ BELOW FIRST and then fully fill in our support form

Please Note : I can only offer Support to current paying Websitesimple Customers whilst the Office is Closed. If you are a Past Customer requiring information / or need anything doing etc.. / or a New Customer enquiring about a Website please Feel Free to Fill in the Support Form as a 'Non Urgent Enquiry' and I will contact you when I am back in work on 24th September. Thank You

I will be checking my Email for Support Requests at various intervals whilst the Office is closed but there may be more of a delay than normal in responding to your request. I will not be using my mobile phone whilst the Office is Closed - so Do Not Leave Voicemails or Texts as I will not be able to receive them.

Non Urgent Support Enquiries (it can wait until Monday 24th September when you re-open) - Please leave a brief description of the support issue in the support form and Iwill contact you when I am back in work on Monday 24th September

Urgent Support Enquiries ( it cannot wait until Monday 24th September) - For ALL urgent support enquiries please give a FULL explanation of the support issue in the support form (i.e. website down or email not working etc..)

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